Privacy Policy
1. Introduction
Welcome to Patelia. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website https://pateliahome.com/.
2. Information We Collect
When you visit our website or make a purchase, we collect certain information from you, including:
✔ Personal Information: Name, email address, phone number, billing & shipping address.
✔ Payment Information: Credit/debit card details or payment service provider details (e.g., PayPal, Shop Pay, Klarna).
✔ Order Details: Products purchased, order history, and transaction details.
✔ Technical Data: IP address, browser type, device type, and browsing behavior on our site.
✔ Marketing Preferences: If you opt-in to our newsletter or promotional offers.
3. How We Use Your Information
We use the collected data to:
✔ Process and fulfill orders, including shipping and payments.
✔ Provide customer support and respond to inquiries.
✔ Improve our website and personalize your shopping experience.
✔ Send marketing emails and promotional offers (only if you opt-in).
✔ Prevent fraudulent transactions and enhance website security.
✔ Comply with legal obligations.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
✔ Payment Processors (e.g., PayPal, Shopify Payments) to process transactions securely.
✔ Shipping Providers to fulfill and deliver orders.
✔ Marketing Platforms (if opted-in) for email marketing and promotions.
✔ Legal Authorities if required by law, fraud investigations, or compliance requirements.
5. Data Protection & Security
We implement strict security measures to protect your personal information, including:
✔ Secure SSL encryption for safe browsing and transactions.
✔ Restricted access to personal data for authorized personnel only.
✔ Regular security updates and risk assessments.
While we strive to protect your data, no online transaction is 100% secure.
6. Cookies & Tracking Technologies
We use cookies to enhance user experience and collect analytics on site traffic. You can manage cookie preferences in your browser settings.
✔ Essential Cookies – Required for website functionality.
✔ Analytics Cookies – Help us understand user behavior and improve the website.
✔ Marketing Cookies – Used for personalized advertising (only if you consent).
By using our site, you agree to our cookie usage.
7. Your Rights & Choices
✔ Access & Update Your Data: You can request a copy of your personal data or update your information by contacting us.
✔ Opt-Out of Marketing: You can unsubscribe from our marketing emails anytime.
✔ Delete Your Data: You can request the removal of your personal data, subject to legal and operational needs.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites. Please review their privacy policies before sharing any personal data.
9. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.
Last updated: 03/02/2025
