Terms of Service
General Information
✔ Store Name: Patelia
✔ Website: https://pateliahome.com/
These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.
2. Eligibility
To make a purchase, you must:
✔ Provide accurate and complete account information.
✔ Not use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone at any time.
3. Product Information & Availability
✔ We strive to ensure all product details, pricing, and images are accurate. However, errors may occur, and we reserve the right to correct them.
✔ Products are subject to availability. If an item is out of stock or on backorder, you will be notified of the estimated wait time. Backorders may take 12-16 weeks, as they are handmade.
4. Pricing & Payments
✔ All prices are listed in USD ($) and are subject to change without notice.
✔ We accept credit/debit cards, PayPal, Shop Pay, and Klarna installment payments.
✔ Payment must be made in full at checkout.
We reserve the right to cancel orders if fraudulent activity is suspected.
5. Shipping & Delivery
✔ We currently only ship within the USA.
✔ Standard shipping takes 5-7 business days unless on backorder (12-16 weeks).
✔ We offer free shipping on all orders.
✔ You will receive tracking details once your order ships.
We are not responsible for delays due to weather, carrier issues, or customs clearance.
6. Returns & Refunds
📌 ALL SALES ARE FINAL. WE DO NOT ACCEPT RETURNS, EXCHANGES, OR REFUNDS.
If your item arrives damaged or defective, you must notify us within 48 hours of delivery with photos of the damage. We will assist you in filing a claim with the carrier.
7. Intellectual Property
✔ All content on this site—including images, product descriptions, branding, and designs—belongs to Patelia and is protected under copyright and trademark laws.
✔ You may not copy, reproduce, or distribute our content without written permission.
8. Limitation of Liability
✔ We do not guarantee that our website will be error-free, uninterrupted, or secure.
✔ We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our site or products.
✔ Our liability is limited to the purchase price of the product.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Please review their terms before engaging with them.
10. Changes to These Terms
✔ We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated Terms.
11. Contact Information
If you have any questions about these Terms, please contact us.
